La Roche booking terms and conditions
1. All bookings are guaranteed with the major credit card number. For bookings of 2 nights and longer 50% of booking amount (including taxes and fees) will be pre- authorized on the credit card which is provided as guarantee at time of booking. 100% pre- authorization is required for 1 night stay. Once the pre- authorization is completed, you are subject to the terms and conditions of La Roche cancellation and hotel policies and your reservation is confirmed.
If you booked directly with the hotel, we will confirm your reservation by email.
2. Cancellation and No-show
If you cancel at least 14 days prior to arrival day, the pre- authorized amount will be released within 15 days. 100 EUR will be charged as a cancellation fee.
If you cancel any time shorter than 14 days before arrival date, the pre- authorized amount will be charged.
Cancellation of the booking made directly with the hotel should be confirmed by email.
A guest who has a reservation at the La Roche hotel and does not appear on the reservation date of arrival without notifying the hotel is considered No-show. The full stay will be charged as No-show penalty.
It is subject to hotel availability. The rate may change accordingly.
4. Early check- in and late check- out are subject to hotel availability. No additional charge will be required.
5. 3rd person (adult)
Additional charge of 50 EUR (including all taxes and fees) is applied per night to accommodate one extra person in the room. It must be mentioned in special request form at the time of booking. Extra bed will be provided automatically. Breakfast is included in the rate.
6. Children (if stay in the same room):
Under age of 3: no additional charge is applied for breakfast, baby cot or extra bed.
Under age of 12: additional charge of 30 EUR (including all taxes and fees) is applied per night. Extra bed will be provided automatically. Breakfast is included in the rate.
Children at the age of 12 and older are considered adults.
The guests are requested to mention if they travel with children and also the infant age in special request form at the time of booking. Baby cot or extra bed will be provided automatically according to the age.
We may amend our booking policy as necessary, and if we do so the amended policy can be found on our website.